Stakeholder -

Built experience success with

Built-Progressclaim Built

Built started using for one of their projects and quickly reported 50% efficiency savings in the application for payment process. This then motivated them to roll out the software across their business.


Built are a large, Australian-based global construction company that work across all major property sectors, including commercial office, retail, residential, hotels and hospitality to health and aged care.

The Problem

Like many other construction businesses, prior to implementing, Built were using outdated manual systems to manage their application process across multiple projects and subcontractors. Applications for payment were previously submitted in an array of ways, these included by post, by email, discussed verbally, sent on project management software, by Excel spreadsheets…and all in different inconsistent formats.

These disparate processes were needlessly wasting time, mistakes were not being captured and unnecessary costs were being incurred.

“Managing these manual proceeses through disparate systems, and missing information/data, not knowing where things are in the process has been extremely frustrating for both the financial teams, contract administrators and project teams.” Said Emma Shipley, CFO Built.

To The Rescue

Built started using as an online tool, having their subcontractors submit their Applications for Payment on a monthly basis. This delivered a consistent and easy to use platform for application assessment, approval & certification in a timely, low cost and efficient manner.

“It would take me 3 or 4 days to process, let’s say 20 claims, where now I can process those same 20 claims in a day.” Said Paul Linke, Contract Administrator Built

Whether it’s a subcontractor processing their Application for Payment on a Friday night or it’s a Built Contract Administrator or Project Manager assessing and approving the application, you can do it simply and easily on any device using

“As a construction person, the application cycle is often a fat thumb process but it has got to be simple. And they’ve done it and delivered on it.’s integration to our existing internal systems and ERP is fantastic, it’s already done.” Reports Chris Clarke, CIO Built

Built believe that to remain competitive all construction companies, whether big or small, need to move their processes and systems into the 21st century. Adopting provides greater transparency, cost savings and efficiency throughout all levels of the industry, this is the way forward.

Job Done

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Newcastle Upon Tyne, NE28 9NZ


T: 0191 280 5076


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Melbourne, Victoria


T: 1300 252 463


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#10-179 Union Building, Singapore 079025


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