United Kingdom-LONDON: Online Ticket Issuing System (webTIS and mobile app)

Type of document: Contract award
Country: United Kingdom
Publication Ref: (2022/S 000-017187/EN)
Nature of contract: Supply contract
Procedure: Negotiated procedure
Type of bid required: Not applicable

Contract award notice
Supplies

Section I: Contracting entity
I.1) Name and addresses
Official name: Govia Thameslink Railway Ltd
Postal address: 24 Monument Street
Town: LONDON
Postal code: EC3R8AJ
Country: United Kingdom
Contact Person: Joseph keaney
Telephone: +44 7580745612
Email: joe.keaney@gtrailway.com
Internet address(es):
Main address:
Address of the buyer profile:

I.3)Communication
I.6) Main activity:
Railway services

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Online Ticket Issuing System (webTIS and mobile app)

Reference number: 2022/S 000-004660
II.1.2) Main CPV code: 48110000
II.1.3) Type of contract : Supplies
II.1.4) Short Description:
Govia Thameslink Railway Limited (GTR) are looking to procure a partner to deliver an online
Ticket Issuing System (desktop and mobile App) “webTIS”.
GTR are therefore looking for a service provider that can offer the following:
• A WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviour
• A front-end customer app
• Functionality to deliver new ticketing products to the Customer
• Capability to retail the latest digital barcode rail tickets
• A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans
to become so)
• An accessibility compliant product suite to rail industry standards
• Full accreditation and compliance with UK Rail Retailing Standards (where applicable)

II.1.6) Information about lots
The contract is divided into lots: no
II.2) Description II.2.3) Place of performance
Nuts code: Main site or place of performance:
UK online

II.2.4) Description of the procurement:
Govia Thameslink Railway Limited (GTR) are looking to procure a partner to deliver an online
Ticket Issuing System (desktop and mobile App) “webTIS”.
GTR are therefore looking for a service provider that can offer the following:
• A WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviour
• A front-end customer app
• Functionality to deliver new ticketing products to the Customer
• Capability to retail the latest digital barcode rail tickets
• A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans
to become so)
• An accessibility compliant product suite to rail industry standards
• Full accreditation and compliance with UK Rail Retailing Standards (where applicable)

II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure:
Negotiated procedure with prior call for competition
IV.1.3) Information about a framework agreement or a dynamic purchasing system
IV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement:no
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:2022/S 000-004660
IV.2.9) Information about termination of call for competition in the form of a periodic indicative notice
The contracting entity will not award any further contracts based on the above periodic indicative notice

Section V: Award of contract
A contract/lot is awarded:no
V.1) Information on non-award
The contract/lot is not awarded
Other reasons(discontinuation of procedure)

Section VI: Complementary information
VI.3) Additional information:
As per the provision in the ITT document under section 6.3, Govia Thameslink Railway (GTR) hereby cancel/abandon this competition.

VI.4) Procedures for review
VI.4.1) Review body
Official name: Govia Thameslink Railway Limited
Town: London
Country: United Kingdom

VI.5) Date of dispatch of this notice:2022-06-23