United Kingdom-West Malling: Y22007 – Communication Solutions and Associated Telephony Services

Type of document: Contract award
Country: United Kingdom
Publication Ref: (2022/S 000-026641/EN)
Nature of contract: Supply contract
Procedure: Open procedure
Type of bid required: Not applicable

Contract award notice
Supplies

Section I: Contracting authority
I.1) Name and addresses
Official name: Kent County Council (t/a KCS)
Postal address: 1 Abbey Wood Road, Kings Hill
Town: West Malling
Postal code: ME19 4YT
Country: United Kingdom
Contact Person: Miss Tamara Stevens
Email: csgprocurement@org.uk
Internet address(es):
Main address:
Address of the buyer profile:

The contract is awarded by central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Y22007 – Communication Solutions and Associated Telephony Services

Reference number: DN590350
II.1.2) Main CPV code: 32000000
II.1.3) Type of contract Supplies
II.1.4) Short Description: The Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a Lease agreement.
Indicative requirements include, but are not limited to, the following applications:
• Traditional Telephony Services
• Data Access Services
• Local Connectivity Services
• Inbound Telephony Services
• IP Telephony
• Paging and Alerting
• Video/Audio Conferencing
• Unified Communications (i.e. Teams/Zoom)
• Contact Centres
• Broadband
• Call Tariff’s
• Mobile including Devices, Airtime and Services
• WIFI/ Internet Access
• VOIP / SIP Telephone Systems
• Call Packages
• Numbering
• Alarms and Call Points
Suppliers must have the capability to provide a wide range of Communication Solutions and Associated Telephony Services including supply and installation.
Associated Services may extend beyond the indicative requirements above and may include, but not be limited to:
• End User Support
• Service Desk
• Integration
• Installation
• Project Management
• Training
• Asset Management
II.1.6) Information about lots:
The contract is divided into lots: no
II.1.7) Total value of the procurement(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP

II.2) Description
II.2.2)Additional CPV code(s)
Main CPV code: 32000000

II.2.3) Place of performance
Nuts code:
II.2.4) Description of the procurement
The Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a Lease agreement.
Indicative requirements include, but are not limited to, the following applications:
• Traditional Telephony Services
• Data Access Services
• Local Connectivity Services
• Inbound Telephony Services
• IP Telephony
• Paging and Alerting
• Video/Audio Conferencing
• Unified Communications (i.e. Teams/Zoom)
• Contact Centres
• Broadband
• Call Tariff’s
• Mobile including Devices, Airtime and Services
• WIFI/ Internet Access
• VOIP / SIP Telephone Systems
• Call Packages
• Numbering
• Alarms and Call Points
Suppliers must have the capability to provide a wide range of Communication Solutions and Associated Telephony Services including supply and installation.
Associated Services may extend beyond the indicative requirements above and may include, but not be limited to:
• End User Support
• Service Desk
• Integration
• Installation
• Project Management
• Training
• Asset Management

II.2.5)Award criteria

II.2.11) Information about options
Options no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:2022/S 000-000341
Section V: Award of contract
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Trustmarque Solutions Ltd
Postal address: 65 Gresham Street London
Town: London
Postal code: EC2V 7NQ
Country: United Kingdom
Nuts code:
The contractor is an SME no

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Insight Direct UK Ltd
Postal address: The Technology Building, Insight Campus, Terry Street, Sheffield
Town: Sheffield
Postal code: S9 2BU
Country: United Kingdom
Nuts code:
The contractor is an SME no

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: BDR Group Limited
Postal address: 2M Trade Park, Beddow Way, Maidstone, Kent
Town: Kent
Postal code: ME20 7BT
Country: United Kingdom
Nuts code:
The contractor is an SME yes

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Abzorb Systems Ltd
Postal address: Armytage Road, Brighouse, West Yorkshire
Town: West Yorkshire
Postal code: HD6 1QF
Country: United Kingdom
Nuts code:
The contractor is an SME yes

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: CAE Technology Services Limited
Postal address: CAE House, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead
Town: Hemel Hempstead
Postal code: HP2 7DE
Country: United Kingdom
Nuts code:
The contractor is an SME no

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Phoenix Software Ltd
Postal address: Blenheim House, York Road, Pocklington, York
Town: York
Postal code: YO42 1NS
Country: United Kingdom
Nuts code:
The contractor is an SME no

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Gamma Telecom Limited
Postal address: The Port House, Marina Keep, Port Solent, Portsmouth
Town: Portsmouth
Postal code: PO6 4TH
Country: United Kingdom
Nuts code:
The contractor is an SME no

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: 8X8 UK Limited
Postal address: Oxford House, Unit 2 Bell Business Park, Smeaton Close, Aylesbury
Town: Aylesbury
Postal code: HP19 8JR
Country: United Kingdom
Nuts code:
The contractor is an SME no

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Sota Solutions Ltd
Postal address: Cornforth Drive, Kent Science Park, Sittingbourne, Kent
Town: Kent
Postal code: ME9 8PX
Country: United Kingdom
Nuts code:
The contractor is an SME no

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Tel Group Ltd
Postal address: Virginia House, 56 Warwick Road, Olton, Solihull
Town: Solihull
Postal code: B92 7HX
Country: United Kingdom
Nuts code:
The contractor is an SME yes

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Gradwell Communication Ltd
Postal address: 1st floor, Westpoint, James St W, Bath
Town: Bath
Postal code: BA1 2DA
Country: United Kingdom
Nuts code:
The contractor is an SME yes

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP
Contract No: Y22007
Lot No: 1
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-05-10
V.2.2) Information about tenders
Number of tenders received:24
Number of tenders received from SMEs:12
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:24
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Avian
Postal address: SBC House, Sutton Business Centre, Restmoore Way, Wallington, Surrey
Town: Surrey
Postal code: SM6 7AH
Country: United Kingdom
Nuts code:
The contractor is an SME yes

V.2.4) Information on value of the contract/lot(excluding VAT)
Lowest offer: 0.1/ Highest offer: 50000000 taken into consideration
Currency: GBP

Section VI: Complementary information
VI.3) Additional information:
All public bodies will have access to this Framework Agreement but may only do so with the agreement of the Contracting Authority. Those organisations who may wish to access this Framework Agreement will be members, local government authorities, the police service, the fire service, the NHS and NHS trusts, housing associations, third sector organisations, academic centres (including Academies), free schools, publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands, Northern Ireland and Isle of Man.
Full details of the classification of potential Customer’s geographical areas and organisation classifications are detailed in the original contract notice and as follows:
LOCAL AUTHORITY COUNCILS:
England:
County, Unitary, District, Borough, and Metropolitan Councils. (Parish and Community Councils are also permissible users).  See link:
A-Z of councils online | Local Government Association

Northern Ireland: Administered across 26 Districts of Northern Ireland. See link:

Scotland: Administered across 32 Council areas.  See link:
Councils | COSLA
Wales: Administered across 22 Council areas. See link:
Find your local authority | GOV.WALES
Isle of Man: Administered across 22 local authorities, consisting of 4 town authorities, 2 district authorities, 2 village authorities, and 14 parish authorities.

Channel Islands:

EMERGENCY SERVICES:
POLICE:
National

England
Home | Police.uk (www.police.uk)

Northern Island

Scotland

Wales

Home | Gwent Police
Home | North Wales Police

Isle of Man

Channel Islands

FIRE and RESCUE
UK – England, Scotland, Northern Ireland, Wales, IOM

Channel Islands

MARITIME AND COASTGUARD AGENCY
UK – England, Scotland, Northern Ireland, Wales, IOM

Isle of Man

Channel Islands

NHS/HEALTH BODIES AND AMBULANCE SERVICES:
England

East Midlands Ambulance Service NHS Trust

East of England Ambulance Service NHS Trust

London Ambulance Service NHS Trust

North East Ambulance Service NHS Foundation Trust

North West Ambulance Service NHS Trust

South Central Ambulance Service NHS Foundation Trust
South East Coast Ambulance Service NHS Foundation Trust

South Western Ambulance Service NHS Foundation Trust

West Midlands Ambulance Service NHS Trust

Yorkshire Ambulance Service NHS Trust

Northern Island

Scotland

Wales

Isle of Man

Channel Islands

St John Ambulance Cymru – Wales’ leading first aid charity (sjacymru.org.uk)
CENTRAL GOVERNMENT DEPARTMENTS AND THEIR AGENCIES:

REGISTERED SOCIAL LANDLORDS:
Government-funded, not-for-profit organisations that provide affordable housing. They include housing associations, trusts and cooperatives.
England

Scotland

Northern Ireland

Wales

Isle of Man

Channel Islands

EDUCATIONAL ESTABLISHMENTS:
Nursery, primary, middle or high schools, secondary schools, Academies, free schools, special schools, Pupil Referral Units (PRU), further education colleges, universities.
UK – England, Scotland, Northern Ireland, Wales

Isle of Man

Channel Islands

CHARITIES
England and Wales

Scotland

Northern Ireland

Isle of Man
Isle of Man Government – Charities
Channel Islands

Suppliers are advised that the Contracting Authority and its Customers reserve the right to supply the tendered products, services, and commodities to companies that have a majority public sector ownership by any of the public sector bodies referred to above during the Framework Agreement period as stated in this document, for the purpose of selling to other public, private and third sector organisations.
The Contracting Authority shall be Kent County Council via KCS Procurement Services, a business unit of Commercial Services, which is a wholly owned business of the Council.
VI.4) Procedures for review
VI.4.1) Review body
Official name: Commercial Services Kent Limited
Postal address: 1 Abbey Wood Road, Kings Hill
Town: West Malling
Postal code: ME19 4YT
Country: United Kingdom
E-mail: csgprocurement@org.uk

VI.5) Date of dispatch of this notice:
2022-09-23