Pipeline Framework: London Victim and Witness Service

A pipeline has been launched for London Victim and Witness Service.The contract start Date is 1 October 2024. Approach to market date is 16 October 2023.Since 2019, MOPAC has commissioned the London Victim and Witness Service (LVWS) that provides support for victims and witnesses of crime. The current LVWS contract comes to an end on 30th September 2024.The Police and Crime Plan 2022-25 strengthens the commitment made to improve support for victims with a focus on:Improving the service and support that victims receive from the MPS, support services and the CJS, including in online interaction;Victims receiving a better criminal justice response and outcome;Reducing the number of repeat victims of domestic abuse, sexual violence and stalking.MOPAC wants to work with providers to develop an Ecosystem of support services across London. The Ecosystem will champion trusted relationships and collaboration across services, whilst providing the necessary balance of specialist and by and for provision alongside robust and resilient pan-London services to effectively support victims from London’s diverse communities.The services will be expected to deliver an agreed set of outcomes and share knowledge, skills and capabilities to support its continuous development and efficiency.MOPAC and partners within the Ecosystem will work closely with the Metropolitan Police Service on the development of a Victim Care Hub, to improve victims’ experience of the Criminal Justice System (CJS).To form this Ecosystem, MOPAC will be looking to commission the following four services through a series of separate tenders:Central referral mechanism and support service for adult victimsSpecialist service for victims of domestic abuseSpecialist service for young victimsSpecialist restorative justice servicesTender number 1 is the purpose of this prior information notice. The contract will run for an initial period of up to 42 months (3.5 years), with the option to extend for up to a further 24 months (2 years). The indicative value of this service is £21,759,000 over the full 5.5 year term. There are potential additional services that may be included into this contract, at a maximum additional value of £21,400,000. This brings the total maximum value to £43,159,000.At a minimum, Tender number 1 will be expected to deliver the following:Maintain referral mechanisms from the Police on behalf of the Ecosystem to ensure victims eligible for specialist support are passed to the correct services in a timely mannerAssessment the needs of adult victims of crimeProvide a range of practical and emotional support to adult victims of crimeWork with partners across the Ecosystem to develop innovative ways to deliver better outcomesMaintenance of the LVWS website and service directoryPre-trial information and support for all witnesses attending court, including defence witnessesStand up a response, in concert with relevant agencies, following any major crime incidentsAdapt to changing requirements including need and demand for services and changes to the CJSThis is a potential opportunity from the government, and the pipeline gives advance notice of an opportunity that might be offered by the public sector in the future – allowing potential suppliers to plan accordingly. When a public sector organisation publishes a pipeline notice, it does not necessarily mean that an opportunity will be offered in the future.For more information contact: Mayor’S Office For Policing & Crime, 69 Union Street, Southward, London SE1 0LL. Email: LVWSdesign@mopac.london.gov.uk