United Kingdom-DURHAM: Care Connect Digital Upgrade – Alarm Receiving Centre Platform

Type of document: Contract Notice
Country: United Kingdom
Publication Ref: (2024/S 000-006455/EN)
Nature of contract: Supply contract
Procedure: Open procedure
Type of bid required: Global bid

Contract notice
Supplies

Section I: Contracting authority
I.1) Name and addresses
Official name: Durham County Council
Postal address: County Hall
Town: DURHAM
Postal code: DH15UL
Country: United Kingdom
Contact Person: Mackenzie Heath
Telephone: +44 3000264859
Email: mackenzie.heath@durham.gov.uk
Internet address(es):
Main address: www.durham.gov.uk

I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge,at:www.nepo.org
Additional information can be obtained from:
the above mentioned address
Tenders or requests to participate must be submitted:
electronically via:www.nepo.org
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Care Connect Digital Upgrade – Alarm Receiving Centre Platform

Reference number: DN713379
II.1.2) Main CPV code: 48000000
II.1.3) Type of contract: Supplies
II.1.4) Short Description: This contract is for the Care Connect Digital Upgrade – Alarm Receiving Centre Platform.
Due to the impending switch off of the analogue phone network (PSTN), to be completed by December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital personal alarms and communication with other digital equipment.
The scope of this arrangement may be extended to include any new or emerging technologies or products to support or enhance the Alarm Receiving Centre platform.
This procurement is issued under an Open Tender (Find a Tender Service Threshold) Process.
The expected start date for the proposed contract is 1st May 2024.
The expected end date for the proposed contract is 30th April 2027.
The proposed contract is to be let with two options to extend for a further 36-months per extension period from the actual end date.
Proposed extension period 1: 1st May 2027 – 30th April 2030.
Proposed extension period 2: 1st May 2023 – 30th April 2033.
II.1.5) Estimated total value:
Value excluding VAT: 2000000 Currency: GBP
II.1.6) Information about lots:
The contract is divided into lots: no
II.2) Description
II.2.2) Additional CPV code(s)
48000000

II.2.3) Place of performance
Nuts code:
II.2.4) Description of the procurement:
This contract is for the Care Connect Digital Upgrade – Alarm Receiving Centre Platform.
Due to the impending switch off of the analogue phone network (PSTN), to be completed by December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital personal alarms and communication with other digital equipment.
The scope of this arrangement may be extended to include any new or emerging technologies or products to support or enhance the Alarm Receiving Centre platform.
This procurement is issued under an Open Tender (Find a Tender Service Threshold) Process.
The expected start date for the proposed contract is 1st May 2024.
The expected end date for the proposed contract is 30th April 2027.
The proposed contract is to be let with two options to extend for a further 36-months per extension period from the actual end date.
Proposed extension period 1: 1st May 2027 – 30th April 2030.
Proposed extension period 2: 1st May 2023 – 30th April 2033.
II.2.5) Award criteria

II.2.6) Estimated value:
Value excluding VAT: 2000000 Currency: GBP
II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 108
This contract is subject to renewal: no
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no

Section III: Legal, economic, financial and technical information
III.1) Conditions for participation

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure:
Open procedureIV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:2023/S 000-036889
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 2024-04-01 Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted:EN
IV.2.6) Minimum time frame during which the tender must maintain the tender
Duration in months:3(from the date stated for receipt of tender)
IV.2.7) Conditions for opening tenders
Date: 2024-04-02 Local time: 12:00

Section VI: Complementary information
VI.1) Information about recurrence:
This is a recurrent procurement: no
VI.2) Information about electronic workflows
VI.4) Procedures for review
VI.4.1) Review body
Official name: Durham County Council
Postal address: County Hall
Town: Durham
Postal code: DH1 5UL
Country: United Kingdom
VI.5) Date of dispatch of this notice:2024-02-29