United Kingdom-Exeter: Guidance services – Framework Lead

The current contract for Guidance services – Framework Lead is projected to end on 16-NOV-20 and may be available for retender. CP1135-15 Dual Diagnosis Supported Living.
Advert for the provision of CP1133-15 Dual Diagnosis Supported Living.
Devon County Council, in partnership with Devon Partnership Trust are seeking expressions of interest to provide a specialist Dual Diagnosis supported living service in Devon from suitably qualified and experienced providers or any organisation who determine they are able to meet the requirements of this service.
Dual diagnosis is the term used to describe a person with a diagnosed mental illness such as, but not limited to, psychotic disorders and problematic drug and/or alcohol use.
The proposals within this tender opportunity were determined by involving people using dual diagnosis and homelessness services. The service design is for a supported living service in four localities in Devon with one locality designated as providing 24 hour support people who need intensive support.
The specification states the service requirements and forms the contract for the delivery of an support-based service. Compliance with the contract will take place through regular monitoring and review of progress.
This service is intended to offer a short-term service providing individuals over 18 years of age with a dual diagnosis with support. It is the intention that persons in this service will move on where appropriate in a planned manner.
Bidder Event – 18.6.2015.
Devon County Council will be holding a bidder briefing on 18.6.2015.
In order to book a place on this event – please email james.szalanskicoles@devon.gov.uk Information about timings and and venue will then be released – early booking is recommended.
This event will be an opportunity for prospective providers of Dual Diagnosis Supported Living services to be given information on the indicative timetable for this procurement, the specification, the tendering process and Devon County Council’s ITT document.
There will also be an opportunity for tenderers to ask questions. Representatives from Devon County Council and Devon Partnership Trust will endeavour to answer any questions you may have, if this is not possible answers will be given at a later date via the procurement portal – <a href=
> www.supplyingthesouthwest.org.uk
This event will be minuted and these along with any presentations given will also be posted on the above portal after the event so any providers not able to attend will not be disadvantaged in the tender process.
Short Description.
Outcomes to be delivered by the service.
Outcomes to be delivered at a service contract level
– In delivering this dual diagnosis contract, the provider will be helping to bring about recovery and independence for people using the service through acting as a member of a partnership arrangement to increase the recovery of people with dual diagnosis across Devon. The three ultimate service outcomes for these contracts that reflect this aim are:
– People have engaged with any healthcare and training help that is needed in order to enable recovery. The expectation under this outcome is that the provider successfully applies their support hours to increase the individual’s further engagement with multi-agency practitioners and any other services that enhance their opportunity for recovery, in accordance with their support plan.
– People are able to recover independence with up to 9 months of help in the Tier 1 level of support and 18 months in the Tier 2 level of support (see descriptions in 4.10 – Method of Delivery and 7. – Volume of Service). It is acknowledged that people with dual diagnosis often have complex and chaotic life experiences. In this respect it is fully accepted that people using the service will experience difficulty with engagement, and that lapses and relapses along the journey back to independence will occur. The expectation under this outcome is that the provider works with the DPT Project Manager of Housing and Support to balance the needs of people that have been provided with a service for some time, with the needs of other people within any waiting pool that urgently need help.
– People successfully complete support plans, and do not re-present in crisis at a later point. Monitoring of this requirement will be undertaken by the (DPT) Project Manager of Accommodation and Support jointly with the provider. This will be used to develop a better understanding of what providers – along with their multi-agency partners – could be doing to get the highest possible achievement on this outcome. The expectation is through partnership working with allocated workers that any changes to a persons needs and support plan are acted upon promptly and with due care and diligence.
Outcomes to be delivered at an individual level.
– In delivering this contract the provider will be helping to bring about positive, evidenced changes to the functionality of individuals, in areas of their life that are directly relevant to the prevention of and recovery from dual diagnosis.
Key Outcomes for people using the service are:
– An increase in the number of people in stable accommodation and reduced risk of homelessness;
– A decrease in the levels of substance misuse;
– A significant increase in peoples’ independent living skills;
– An increase in the number of people able to manage their own finances;
– An increase in the number of people who have developed social networks and relationships;
– An increase in the number of people who receive help at an early stage to avoid crises;
– An increase in the number of people who have improved physical and mental health;
– An increase in the number of people who have more choice and control over their lives e.g. to have gained confidence to self-advocate or be better able to deal with a benefits issue themselves;
– A decrease in mental health hospital admissions and admissions to residential care.
The service provider will support a recovery approach in the service by using the Mental Health Recovery Star (Appendix F) to set goals jointly with people using the service and to measure progress towards achievement of outcomes.
By working with people on the above outcomes the following key areas will be evidenced:
– People will have access to support and advice to set up and/or maintain their tenancy or accommodation;
– People will have access to support at the point of need;
– People will experience improved economic well-being;
– People will have increased opportunities to access a range of community activities and;
– People will experience improved physical and mental health;
– People will have increased knowledge about services and organisations;
– People will have increased social networks and links with their local communities;
– People will have access to practical support and advice to help them maintain their home;
– People will have increased skills to manage their finances;
– People will have increased knowledge about how to keep safe;
– People will have improved knowledge about how to access specialist services and support;
– People will have increased confidence and skills to advocate for themselves;
– People will have further developed and be able to maintain their independent living skills.
Further information regarding the contract is contained in the procurement documents which can be accessed from <a href=
> www.supplyingthesouthwest.org.uk
If you have any questions with regard to this tender please direct them via the question and answer section of this tender portal.
James Szałański-Coles.
Devon Procurement Services – People.
Devon County Council.
Common procurement vocabulary (CPV): 85312310, 75200000,