United Kingdom-London: Care Quality Commision (“CQC”) – NHS Patient Survey Programme – Framework Lead

The current contract for Care Quality Commision (“CQC”) – NHS Patient Survey Programme – Framework Lead is projected to end on 21-SEP-21 and may be available for retender. The Care Quality Commission (“CQC”) is seeking to re-procure its future NHS Patient Survey Programme requirements. CQC is responsible for delivering this programme on behalf of NHS England and Department of Health and Social Care (DHSC). This programme is a central aspect of CQC’s strategy for 2016 – 2021, and consists of five national and official statistics which are regulated under the Office of National Statistics Code of Practice. It is the single largest reliable source of evidence on people’s experience of care in acute and community mental health sectors. Data from the programme is a key way to provide information to Healthcare Commissioners and care providers to support improvement and understand impacts of national policy on people’s experiences of care. The programme will be delivered by an set of independent Co-ordination Centres and a set of contractors on a Framework Agreement which NHS Trusts are able to contract with locally to deliver their survey requirements.