United Kingdom-Portsmouth: Software package and information systems – Recurrent Lead

The current contract for Software package and information systems – Recurrent Lead is projected to end on 30-MAY-20 and may be available for retender. IT Service Management System.
IT Service Management System.
Portsmouth City Council, ‘the Authority’, is inviting tenders from suitably qualified suppliers to deliver an IT Service Management System.
The Service Desk system currently used by the Authority is eService Desk ‘eWorks’ – supplied by OpenText. This system is now obsolete (plus it runs on obsolete infrastructure) therefore the decision has been made to replace it with a new more appropriate solution.
The procurement process will be run in accordance with the following programme:
Deadline for requests for clarification 16.1.2017
Tender return deadline 30.1.2017
Deadline for return of Company Reference Questionnaires 30.1.2017
Presentation/Interview/Demonstration W/C 6.2.2017
Standstill period 16-27.2.2017
Contract Award 28.2.2017
Tender documentation and further information can be obtained from the Council’s InTend e-sourcing solution which can be accessed from the following web address:<a href=
>
Portsmouth City Council, ‘the Authority’, is inviting tenders from suitably qualified suppliers to deliver an IT Service Management System.
The Service Desk system currently used by the Authority is eService Desk ‘eWorks’ – supplied by OpenText. This system is now obsolete (plus it runs on obsolete infrastructure) therefore the decision has been made to replace it with a new more appropriate solution.
The procurement process will be run in accordance with the following programme:
Deadline for requests for clarification 16.1.2017
Tender return deadline 30.1.2017
Deadline for return of Company Reference Questionnaires 30.1.2017
Presentation/Interview/Demonstration W/C 6.2.2017
Standstill period 16-27.2.2017
Contract Award 28.2.2017
Tender documentation and further information can be obtained from the Council’s InTend e-sourcing solution which can be accessed from the following web address:<a href=
>
Common procurement vocabulary (CPV): 48000000, Software package and information systems, 72253100, Helpdesk services, 48219300, Administration software package, 48781000, System management software package,