United Kingdom-Cardiff: Microsoft Dynamics Integrated Telephony Solution for TTP

Type of document: Contract Notice
Country: United Kingdom
Publication Ref: (2022/S 000-010234/EN)
Nature of contract: Supply contract
Procedure: Not applicable

Modification of a contract/concession during its term
Supplies

Section I: Contracting authority
I.1) Name and addresses
Official name: Digital Health and Care Wales
Postal address: Ty Glan yr Afon, 21 Cowbridge Road East
Town: Cardiff
Postal code: CF11 9AD
Country: United Kingdom
Contact Person: Laura Panes
Telephone: +44 2920502109
Email: laura.panes@wales.nhs.uk
Internet address(es):
Main address:
Address of the buyer profile:

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Microsoft Dynamics Integrated Telephony Solution for TTP

Reference number: P642.17
II.1.2) Main CPV code: 48000000
II.1.3) Type of contract: Supplies
II.2) Description
II.2.2)Additional CPV code(s)
Main CPV code: 48000000

II.2.3) Place of performance
Nuts code:
Main site or place of performance:Across sites within the NHS in Wales

II.2.4) Description of the procurement at the time of conclusion of the contract
The Authority procured a telephony and digital engagement system to integrate seamlessly into its Microsoft Dynamics CRM solution. The system supports the Authority’s delivery of the Contact Tracing solution used in Wales in response to the Covid-19 pandemic.
II.2.7) Duration of the contract,framework agreement,dynamic purchasing system or concession
Duration in months:24
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure
IV.2) Administrative information
IV.2.1) Contract award notice concerning this contract
Notice number in the OJ S:2020/S 106-258321
Section V: Award of contract/concession
Contract No: P642.17
Title: Microsoft Dynamics Integrated Telephony Solution for TTP

V.2) Award of contract/concession
V.2.1) Date of conclusion of the contract/concession award decision:2022-04-05
V.2.2) Information about tenders
V.2.4) Information on value of the contract/lot/concession(at the time of conclusion of the contract;excluding VAT)

Section VI: Complementary information
VI.3) Additional information:
(WA Ref:120522)
VI.4) Procedures for review
VI.4.1) Review body
Official name: High Court
Postal address: Royal Courts of Justice, The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
Telephone: +44 2079477501

VI.5) Date of dispatch of this notice:
2022-04-19

Section VII: Modifications to the contract/concession
VII.1) Description of the procurement after the modifications
VII.1.1) Main CPV code: 72000000
VII.1.3) Place of performance
Nuts code:
Main site or place of performance:Across sites within the NHS in Wales

VII.1.4) Description of the procurement:
DHCW is seeking to exercise a further twelve (12) month extension, beyond the intended contract term. A contract extension is required to enable the ongoing delivery of the telephony solution which underpins Test Trace Protect (“TTP”) and supports the management of the Covid-19 Pandemic.
VII.1.5) Duration of the contract,framework agreement,dynamic purchasing system or concession
Duration in months:12
VII.1.6) Information on value of the contract/lot/concession(excluding VAT)
VII.2) Information about modifications VII.2.1) Description of the modifications
Nature and extent of the modifications(with indication of possible earlier changes to the contract):
Extension of contract term for a further twelve (12) months from 1st June 2022 to 31st May 2023.

VII.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not
foresee(Art.43(1)(c) of Directive 2014/23/EU, Art.72(1)(c) of Directive 2014/24/EU, Art.89(1)(c) of Directive 2014/25/EU)
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a
change of contractor:

VII.2.3) Increase in price