United Kingdom-LONDON: Operations Management System

Type of document: Contract Notice
Country: United Kingdom
Publication Ref: (2021/S 000-027879/EN)
Nature of contract: Supply contract
Procedure: Not applicable
Type of bid required: Global bid

Periodic indicative notice without call for competition
Supplies
This notice aims at reducing time limits for receipt of tenders

Section I: Contracting entity
I.1) Name and addresses
Official name: NORTHERN TRAINS LIMITED
Postal address: Albany House Albany House,94-98 Petty France
Town: LONDON
Postal code: SW1H9AE
Country: United Kingdom
Contact Person: Neil Bowen
Email: neil.bowen@northernrailway.co.uk
Internet address(es):
Main address: www.northernrailway.co.uk

I.3)Communication
Additional information can be obtained from:
the above mentioned address
Tenders or requests to participate must be submitted
to the above mentioned address
I.6) Main activity:
Railway services

Section II: Object
II.1) Scope of the procurement:
II.1.1) Title: Operations Management System
II.1.2) Main CPV code: 42965110
II.1.3) Type of contract Supplies
II.1.4) Short Description:
NTL are looking to procure a cloud based integrated IT system to support the Engineering and Maintenance
part of the business in their daily tasks for their maintenance at their depots for visualization of the planned
work, briefings, visual planning, managing all maintenance documentation and their update workflow processes,
providing the MSG3 approach for maintenance, and keeping a depot log for all maintenance tasks.
This Periodic Indicative Notice (PIN) acts to instigate the following:
• to provide advance notice to the market of an imminent procurement activity to procure a new Operations
Management Solution, to provide an initial outline of the scope of services, and to
• allow NTL to reduce the timescales associated with the tendering process.

II.1.6) Information about lots
The contract is divided into lots: no
II.2) Description
II.2.2)Additional CPV code(s)
Main CPV code: 33952000
Main CPV code: 42965110
Main CPV code: 48311100
Main CPV code: 63711000

II.2.3) Place of performance
Nuts code: Main site or place of performance:
The solution will be utilized by Northern Trains across the North of England

II.2.4) Description of the procurement :
Northern Trains Limited (NTL) provides 2,800 local and regional train services every day across the north of
England, serving a population of nearly 15 million. There are now 108 million passenger journeys made on our network each year and we employ over 6,500 people. This makes Northern the second largest train operator in
the UK. Since 2016 we have been modernising to improve our customers’ experience by:
• removing Pacer trains
• introducing 101 brand new trains
• providing more than 2,000 extra services each week
• enhancing depots
• improving infrastructure through gauge clearances and lengthening platforms
• improving ticketing and retailing
From 1 March 2020 we came under public ownership and became Northern Trains Limited, a subsidiary of the
Department for Transport’s own agency, DfT OLR Holdings (DOHL). We continue to trade under the name of
Northern.
In light of our obligations under Utility Contract Regulations (UCR) 2016 we are looking to procure an integrated
system with a view of delivering a ‘best of class’ service that would align to our strategic vision for Engineering
and Maintenance going forward, we expect that a new system would be;
A cost effective, market leading, online cloud based system, that will:
make the management of maintenance tasks at the depot easier for the staff , reducing the amount of
maintenance task by applying the MSG3 method whilst providing the Engineering leadership team and control
with up to date business insight data.
• Remain market leading, with ongoing investment and roadmap, to offer a best in class ecommerce experience.
• Integrate into our wider Engineering Change programme and with our new asset management system and
other business insight systems
• Be appropriate for Northern’s investment appetite and team size.
• Enterprise-grade solution, meeting relevant security, accuracy, performance and availability targets.
• Ability to seamlessly integrate data from other UK train systems as Genius, Bugle, Voyager.
Suppliers who wish to make an expression of interest should notify NTL of their intention by email to: Neil
Bowen, Procurement Manager neil.bowen@northernrailway.co.uk
Suppliers will be issued with a Memorandum of Information (MOI) detailing a high-level summary of the
proposed scope and a summary of the procurement process. In addition, NTL will issue a Market Engagement
Questionnaire which will look to pose a series of questions which aim to provide NTL with greater market
awareness of existing capabilities prior to commencing the procurement exercise.
Information enclosed in the questionnaire form will be treated in the strictest confidence, suppliers should note
that NTL may use the information provided to help inform the procurement exercise, the requirements and any
other associated approach.
The deadline for return of the questionnaire is 12:00 (GMT) midday on the 1st December 2021, those who
miss the deadline can still forward the information, but NTL reserve the right to either ex/include the details for
consideration
II.2.5)Award criteria
II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months:48
This contract is subject to renewal
Description of renewals:Two (2) extension periods will be applicable each of a period of 12 months

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds no
II.3) Estimated date of publication of contract notice:
2022-01-07

Section III: Legal, economic, financial and technical information
III.1) Conditions for participationIII.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
II.1.5) Information about reserved contracts
III.2) Conditions related to the contract

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
IV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement yes
IV.2) Administrative information
IV.2.4) Languages in which tenders or requests to participate may be submitted:EN

Section VI: Complementary information
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.4) Procedures for review
VI.4.1) Review body
Official name: Northern Trains Limited
Postal address: 9 Rougier Street
Town: York
Postal code: YO16HZ
Country: United Kingdom
VI.5) Date of dispatch of this notice:2021-11-05