United Kingdom-Newcastle: Travel agency, tour operator and tourist assistance services

Type of document: Contract Awards
Country: United Kingdom
OJEU Ref: (2016/S 171-307224/EN)
Nature of contract: Supply contract
Procedure: Open procedure
Regulation of procurement: EU – with participation by GPA countries
Type of bid required: Not applicable

Contract award notice
Supplies
Directive 2014/24/EU

Section I: Contracting authority
I.1) Name and addresses
Official name: North East Procurement Organisation (Central Purchasing Body)
Postal address: Guildhall, Quayside
Town: Newcastle
Postal code: NE1 3AF
Country: United Kingdom
Contact Person: Laura Kyle
Telephone: +44 1912613916
Email: laura.kyle@nepo.org
Nuts code: UK
Internet address(es):
Main address: www.nepo.org
Address of the buyer profile: www.nepo.org
Official name: Durham County Council (Framework Contract Participant)
Postal address: County Hall
Town: Durham
Postal code: DH1 5UL
Country: United Kingdom
Email: help@durham.gov.uk
Nuts code: UK
Internet address(es):
Main address: www.durham.gov.uk
Official name: Gateshead Metropolitan Borough Council (Framework Contract Participant)
Postal address: Civic Centre, Regent Street
Town: Gateshead
Postal code: NE8 1HH
Country: United Kingdom
Email: customerservices@gateshead.gov.uk
Nuts code: UK
Internet address(es):
Main address: www.gateshead.gov.uk
Official name: Hartlepool Borough Council (Framework Contract Participant)
Postal address: Civic Centre, Victoria Road
Town: Hartlepool
Postal code: TS24 8AY
Country: United Kingdom
Email: customer.service@hartlepool.gov.uk
Nuts code: UK
Internet address(es):
Main address: www.hartlepool.gov.uk
Official name: Middlesbrough Borough Council (Framework Contract Participant)
Postal address: Civic Centre, Albert Road
Town: Middlesbrough
Postal code: TS1 9FX
Country: United Kingdom
Email: contactcentre@middlesbrough.gov.uk
Nuts code: UK
Internet address(es):
Main address: www.middlesbrough.gov.uk
Official name: Newcastle City Council (Framework Contract Participant)
Postal address: Civic Centre, Barras Bridge
Town: Newcastle
Postal code: NE1 7RS
Country: United Kingdom
Email: csc@newcastle.gov.uk
Nuts code: UK
Internet address(es):
Main address: www.newcastle.gov.uk
Official name: North Tyneside Council (Framework Contract Participant)
Postal address: Quadrant, The Silverlink North, Cobalt Business Park
Town: Silverlink
Postal code: NE27 0BY
Country: United Kingdom
Email: contact.us@northtyneside.gov.uk
Nuts code: UK
Internet address(es):
Main address:
Official name: Redcar and Cleveland Borough Council (Framework Contract Participant)
Postal address: Redcar and Cleveland House, Kirkleatham Street
Town: Redcar
Postal code: TS10 1RT
Country: United Kingdom
Email: contactuse@redcar-cleveland.gov.uk
Nuts code: UK
Internet address(es):
Main address: www.redcar-cleveland.gov.uk
Official name: Sunderland City Council (Framework Contract Participant)
Postal address: Civic Centre, Burdon Road
Town: Sunderland
Postal code: SR2 7DN
Country: United Kingdom
Email: enquiries@sunderland.gov.uk
Nuts code: UK
Internet address(es):
Main address: www.sunderland.gov.uk
Official name: Your Homes Newcastle (Framework Contract Participant)
Postal address: Benton Park Road
Town: Newcastle
Postal code: NE7 7LX
Country: United Kingdom
Email: yhn@yhn.org.uk
Nuts code: UK
Internet address(es):
Main address: www.yhn.org.uk
Official name: Cleveland Fire and Rescue Service (Framework Contract Participant)
Postal address: Stockton Road
Town: Hartlepool
Postal code: TS25 5TB
Country: United Kingdom
Email: info@clevelandfire.gov.uk
Nuts code: UK
Internet address(es):
Main address: www.clevelandfire.gov.uk
Official name: County Durham and Darlington Fire and Rescue Service (Framework Contract Participant)
Postal address: Belmont Business Park
Town: Durham
Postal code: DH1 1TW
Country: United Kingdom
Email: ServiceHQ@ddfire.gov.uk
Nuts code: UK
Internet address(es):
Main address: www.ddfire.gov.uk
Official name: Northumbria Police (Framework Contract Participant)
Postal address: Forth Banks
Town: Newcastle
Postal code: NE1 3PH
Country: United Kingdom
Email: procurement@northumbria.pnn.police.uk
Nuts code: UK
Internet address(es):
Main address: www.northumbria.police.uk

I.2) Joint Procurement:
The contract involves joint procurement
The contract is awarded by central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: NEPO507 Provision of Travel Management Services.
II.1.2) Main CPV code: 63500000
II.1.3) Type of contract Supplies
II.1.4) Short Description: The Association of North East Councils Limited trading as the North East Procurement Organisation (NEPO) has awarded a Framework for the provision of a Travel Management Service for the purpose of booking all rail and air travel tickets, all hotel accommodation and other requirements related to business travel.
II.1.6) Information about lots:
The contract is divided into lots: no
II.1.7) Total value of the procurement(excluding VAT)
Value:5600000.00
Currency:GBP
II.2) Description
II.2.3) Place of performance
Nuts code: UK
II.2.4) Description of the procurement
The Association of North East Councils Limited trading as the North East Procurement Organisation (NEPO) has awarded a Framework for the provision of a Travel Management Service for the purpose of booking all rail and air travel tickets, all hotel accommodation and other requirements related to business travel. This Framework will be made available to NEPO Member and Associate Member Authorities. The Framework will commence 1.8.2016 and will run for a maximum 48 month period. The Framework has been awarded to the first ranked supplier on a sole supplier basis and has been ranked on the outcome of the Award Questionnaire evaluation and the Pricing Evaluation. The first ranked bidder being the bidder with the highest overall score. Early stakeholder engagement identified that a sole supplier arrangement would provide best value and an optimum delivery solution therefore the Framework was not divided into Lots.

II.2.5)Award criteria
Quality criterion – Name: Quality — Booking Procedures/Weighting:18 %Quality criterion – Name: Quality — Online Provision/Weighting:10 %Quality criterion – Name: Quality — Offline Provision/Weighting:10 %Quality criterion – Name: Quality — Billing and Invoicing/Weighting:5 %Quality criterion – Name: Quality — Implementation Method/Weighting:5 %Quality criterion – Name: Quality — Crisis Management/Weighting:4 %Quality criterion – Name: Quality — Management Information Provision/Weighting:3 %Quality criterion – Name: Quality — Traveller Education/Weighting:3 %Quality criterion – Name: Quality — Vehicle Hire/Weighting:3 %Quality criterion – Name: Quality — Local Travel Provision/Weighting:3 %Quality criterion – Name: Social Value — Travel Advice and Sustainability/Weighting:3 %Quality criterion – Name: Social Value — Targeted Employment and Training/Weighting:3 %
Price – Weighting:30 %
II.2.11) Information about options
Options no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:2016/S 028-045419
Section V: Award of contract
Contract No: NEPO507
Lot No: 1
Title: NEPO507 Framework for the Provision of a Travel Management Service

A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2016-07-07
V.2.2) Information about tenders
Number of tenders received:7
Number of tenders received from SMEs:4
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:7
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Click Travel Ltd
Postal address: Alpha Tower, Suffolk Street, Queensway
Town: Birmingham
Postal code: B1 1TT
Country: United Kingdom
Email: adam.dobson-bainbridge@clicktravel.com
Nuts code: UK
Internet address: www.clicktravel.com
The contractor is an SME yes

V.2.4) Information on value of the contract/lot(excluding VAT)
Initial estimated total value of the contract/lot: 5600000.00
Total value of the contract/lot:5600000.00
Currency:GBP

Section VI: Complementary information
VI.3) Additional information:
NEPO is a Central Purchasing Body as defined in PCR15. This means that NEPO may provide central purchasing activity on behalf of Contracting Authorities. The agreement will be available for use by NEPO Members within the North East Region. This agreement will also be made available to current and future NEPO Associate Members throughout the North East. A list of current NEPO Associate Members is available at: www.nepo.org
NEPO intends to make the agreement available for use by Contracting Authorities throughout the North East (as defined by the PCR15) including but not limited to Government Departments and their Agencies, Non-departmental Public Bodies, Central Government, NHS Bodies, Local Authorities, Emergency Services, Coastguard Emergency Services, Educational Establishments, Registered Social Landlords and Registered Charities who have a need to purchase the above services.
VI.4) Procedures for review
VI.4.1) Review body
Official name: North East Procurement Organisation
Postal address: Guildhall, Sandhill
Town: Newcastle upon Tyne
Postal code: NE1 3AF
Country: United Kingdom
E-mail: laura.kyle@nepo.org
Internet address: www.nepo.org

VI.5) Date of dispatch of this notice:
2016-09-01