Aggregate Industries launches digital platform

In a substantial step towards the digitisation of the construction industry the company, Aggregate Industries, have implemented a new digital platform for their customers named ‘LOOP’, which was launched this September.

For some time now the construction industry has been the second least digitised sector in the UK with agriculture being only sector less so, however things have begun to change after some companies have recognised this flaw in the industry.

Aggregate industries, a construction and infrastructure company specialising in surfacing, has now made their contribution towards the digitisation of the construction sector with the launch of their new digital customer service platform which enables customers to accurately plan when orders will arrive, managing workload and team availability accordingly.

The platform incorporates various online tools, such as order tracking, to eliminate the need for various websites and apps and to provide Aggregate’s customers with one convenient location for all of their order information.

LOOP will be implemented across all of Aggregate Industries’ companies, including Express Asphalt, London Concrete, Ready-Mixed Concrete, and Asphalt, over the coming months in the form of LOOP – Order Tracking.

The Managing Director of Asphalt at Aggregate Industries, Chris Hudson stated: “As a market leader in the construction industry we’re constantly looking at ways to stay ahead of the game. LOOP has been developed as a simple, modern way to improve our customer service, streamlining efficiencies and making it as easy as possible for our customers to work with us.

“We developed LOOP after looking at what our customers really crave: convenience, simplicity, value and reliability. LOOP – Order Tracking addresses all of these points and will ultimately save our customers money through allowing them to better prioritise resources and more efficiently utilise their workforce.”

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