United Kingdom-BRISTOL: Internal Work Management System (WMS)

Type of document: Contract award
Country: United Kingdom
Publication Ref: (2022/S 000-034146/EN)
Nature of contract: Supply contract
Procedure: Negotiated procedure
Type of bid required: Not applicable

Contract award notice
Supplies

Section I: Contracting entity
I.1) Name and addresses
Official name: NATIONAL GRID ELECTRICITY DISTRIBUTION PLC
National registration number: 03266894
Postal address: Avonbank,Feeder Road
Town: BRISTOL
Postal code: BS20TB
Country: United Kingdom
Contact Person: Rachel Drake
Telephone: +44 1179332383
Email: rdrake@nationalgrid.co.uk
Internet address(es):
Main address: www.nationalgrid.co.uk

I.3)Communication
I.6) Main activity:
Electricity

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Internal Work Management System (WMS)

Reference number: 304204
II.1.2) Main CPV code: 48000000
II.1.3) Type of contract : Supplies
II.1.4) Short Description:
NGED has procured a WMS for use across their East Midlands, West Midlands, South West and South Wales licence areas. The WMS shall improve the coordination and management of NGED’s workforce.
NGED is undergoing significant change as it prepares to become a key facilitator in the net zero transition. The electricity network will see an acceleration in the uptake of Low Carbon Technologies (LCTs) as transport and heating decarbonises. In addition, there is also a requirement to efficiently manage an ageing asset base. In both cases, there is a need for NGED to drive operational changes to maintain and improve the high level of network reliability and cost-effectiveness for their customers.
NGED’s Enterprise Asset Management (EAM) system, CROWN, is used to manage all asset related activities. CROWN is therefore the primary tool for managing volumes of maintenance and new connection related work.
NGED currently use an in-house developed software system called STARS to schedule resources for field-based jobs and tasks. These jobs and tasks include inspections, maintenance of plant and equipment, responding to faults and providing new electricity connections from low voltage up to 132,000 V. Presently, scheduling and allocating resources to carry out the work is predominantly manually driven at a local level with limited visibility to understand detailed costs and timescales for each relevant activity across the business. This approach is already beginning to be difficult to manage under both the volume of new connections and the scale of maintenance required across the entire network. In addition, the current system does not provide senior managers with easy access to understand underlying costs and timescale variations.
The new WMS is intended to replace STARS and provide the intelligence, user-experience and functionality required by NGED to efficiently manage its network and workforce.

II.1.6) Information about lots
The contract is divided into lots: no
II.2) Description II.2.3) Place of performance
Nuts code:
II.2.4) Description of the procurement:
NGED has procured a WMS for use across their East Midlands, West Midlands, South West and South Wales licence areas. The WMS shall improve the coordination and management of NGED’s workforce.
NGED is undergoing significant change as it prepares to become a key facilitator in the net zero transition. The electricity network will see an acceleration in the uptake of Low Carbon Technologies (LCTs) as transport and heating decarbonises. In addition, there is also a requirement to efficiently manage an ageing asset base. In both cases, there is a need for NGED to drive operational changes to maintain and improve the high level of network reliability and cost-effectiveness for their customers.
NGED’s Enterprise Asset Management (EAM) system, CROWN, is used to manage all asset related activities. CROWN is therefore the primary tool for managing volumes of maintenance and new connection related work.
NGED currently use an in-house developed software system called STARS to schedule resources for field-based jobs and tasks. These jobs and tasks include inspections, maintenance of plant and equipment, responding to faults and providing new electricity connections from low voltage up to 132,000 V. Presently, scheduling and allocating resources to carry out the work is predominantly manually driven at a local level with limited visibility to understand detailed costs and timescales for each relevant activity across the business. This approach is already beginning to be difficult to manage under both the volume of new connections and the scale of maintenance required across the entire network. In addition, the current system does not provide senior managers with easy access to understand underlying costs and timescale variations.
The new WMS is intended to replace STARS and provide the intelligence, user-experience and functionality required by NGED to efficiently manage its network and workforce.
II.2.5)Award criteria
Quality criterion – Name: Technical Fit/Weighting:50%Quality criterion – Name: Service Levels and Delivery/Weighting:35%
Cost criterion – Name: Implementation and softcare cost/Weighting:15%
II.2.11) Information about options
Options: yes
Description of options: The contract will be automatically renewed for support and maintenance for successive periods of 12 months.

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure:
Negotiated procedure with prior call for competition
IV.1.3) Information about a framework agreement or a dynamic purchasing system
IV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:2022/S 000-003701

Section V: Award of contract
A contract/lot is awarded: yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2022-10-25
V.2.2) Information about tenders
Number of tenders received:5
The contract has been awarded to a group of economic operators:no
V.2.3) Name and address of the contractor
Official name: Jones Lang LaSelle Services Limited
National registration number: 04877382
Town: London
Country: United Kingdom
Nuts code:
The contractor is an SME: yes

Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Official name: High Court of England and Wales
Town: London
Country: United Kingdom

VI.5) Date of dispatch of this notice:2022-12-02