Stakeholder - ALS Environmental

Going live! ALS Environmental’s Otterbourne drop-off


As part of our ongoing commitment to improve our logistical services to our customers, ALS Environmental are pleased to announce that we are opening a new drop off location in Otterbourne from Thursday 5th May 2016. The site will soon be home to a new laboratory that will undertake analysis of samples for Microbiology for commercial customers.

ALS Environmental have a range of drop-off locations situated throughout the UK, including a service centre in Dublin, Ireland. Our drop-off locations can be found by using our Postcode finder service, which will enable clients to find their nearest drop-off.

ALS-drop-offfillerThe addition of the Otterbourne location to our portfolio of drop-off locations means we now have in excess of 25 locations around the UK. Open between 09:00- 16:30 Monday – Friday, Samples will be collected after 17:00 from our Otterbourne site and registered at our Coventry laboratory prior to commencing analysis the following morning.

For a comprehensive list of our available drop of locations, please click here


In response to the announcement of the Otterbourne drop-off location, Grace Coiley, Project Manager for the Southern Water contract comments:

The opening of the Otterbourne drop-off in conjunction with the opening of the laboratory in the summer are the final acts in putting laboratory services in the South East of England. We have now undertaken our UKAS assessment on the site and hope to be able to process commercial samples at the laboratory from late Summer 2016.

In order to drop off samples at our Otterbourne facility, please call customer services to obtain a consignment number, this allows us to track and trace your samples right to the laboratory.

To Arrange a Collection, Request a Quotation or for any other enquiry, please Contact Us or call your Customer Service Co-ordinator on 02476 421 213

Contact Us

ALS Environmental

Torrington Avenue



T:  024 7642 1213

or :

Units 7 & 8

Hawarden Business Park

Manor Road








We had potential water quality problem due to the actions of a third party and needed samples taken as a matter of urgency. Although this was outside the strict terms of our contract with ALS they were able to provide a sampler on a Friday afternoon, get the samples taken and returned to their labs for analysis.

They backed this excellent performance up by emailing us the sample results over the weekend. All in all a great piece of customer service!

Bob Windmill, Head of Water Quality, Independent Water Networks

ALS are a really easy company to deal with their professional attitude to the range of services they provide for us is second to none. The people there listen carefully and respond very quickly to our requests , we have dealt with them for the last eight years and their customer advisors understand our business and not only their own.”

Ken Begg, Director, Aberdeen Sampling Ltd
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